Many potential clients wonder if they're choosing the "right" designer. I've even had some potential clients come right out and ask "How do I know you're the right designer for me?"
On the surface it seems like an odd question, but it's definitely important. You're going to spend time, effort and money with your designer so you want to make sure they'll be a good fit for you and your business.
Based on my experience speaking with potential clients, I've put together some tips to help you find the right designer for you...
It was so much FUN to be on the Speaking Panel for Networx Brisbane event "Marketing with Love - Creating Brands that People Adore" on Wednesday 30 March.
With great panel companions David Frangiosa (Variety) and Sarah Whyte (Tourism Queensland) and facilitated by Cat Matson (Alito), the discussion was potent and juicy - and totally my favourite topic to talk about!
In fact, I thought the discussion between the three of us was so full on I wanted to make a note of the points raised so you could refer to them for your own business.
(Left to right: Sarah Whyte, David Frangiosa and me on the panel at Networx Brisbane)
Creating a strong brand is something we all try to achieve. There are many brands that do it successfully and others that just can't seem to get it together.
So what's the secret? Well, it's got to do with understanding what - exactly - a brand actually is.
You see, many businesses (and even marketers) think that having a well designed logo is all you need to have a brand. That having beautifully designed marketing materials like brochures, websites and ads will automatically have clients beating down your door.
Fact is, that's not true. In fact, it's only a third of the story.
Allow me to let you in on a little secret I call the "Brand Circle". Once you understand it, you'll be well on your way to understanding how you strengthen your own brand, and get that all important edge over you competitors.
So what happens when your brand promise (the promise you make to your clients and customers to encourage them to work with you) doesn't match up to what you actually do?
- Does it really matter?
- Do customers really expect you to live up to what you say each and every time?
- Can it really affect your reputation if you don't live up to your promise?
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Not only do I design them, I see them before I re-design them. I see them in their hundreds at various networking events. I have many reference books that showcase business cards from all over the world and there are countless posts across the internet that show-off some of the greatest (and not so great) business cards that have ever been created.
the bad, and the ugly
A business card has the potential to be a unique, relatively inexpensive, and successful advertisement for you and your business. Yes it's true!
Yet so many business owners want to use their business card as a tome that describes – in detail – every single aspect of their products and services, their philosophy and their unique point of difference (every last one of them).
They also want to put on their phone number, skype and MSN names, Facebook links, street address, postal address, fax, pager and mobile numbers, private and business email address and website URL. And every last degree, diploma or certificate accreditation – relevant or not.
Oh, and there needs to be room on the back to write appointments, model numbers and product specifications.
I know you've been handed a business card like I'm describing here. And I'll bet you "filed" it appropriately without even giving a second thought to the person who gave it to you, or the company they represent.
So what's the point of a business card?
The whole purpose of your business card is to introduce YOU, with the addition of relevant contact details so the recipient can get in touch with you at a later date. Plain and simple.
In this, the age of technology, there are plenty of other ways (like your website!) to find out more information about you and your business. On your website, you detail information about your products and services, and you no doubt list your contact details, so why not use your business card as a way to drive traffic to your website rather then replicate it?
All your business card needs to have on it is:
your name clear and easy to read the contact details where people can get directly in touch with you (your email and your mobile or direct phone line) your website address your logo Thats it!
If, like most business owners, you want people to know more about you and your business, I encourage you to use your business card as a well designed, functional and attractive advertisement... designed well, it will inspire and motivate others to find out more about what it is you do.
Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod tempor invidunt ut labore et dolore magna aliquyam erat, sed diam voluptua. At vero eos et accusam et justo duo dolores et ea rebum. Stet clita kasd gubergren, no sea takimata sanctus est Lorem ipsum dolor sit amet. Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod tempor invidunt ut labore et dolore magna aliquyam erat, sed diam voluptua. At vero eos et accusam et justo duo dolores et ea rebum. Stet clita kasd gubergren, no sea takimata sanctus est Lorem ipsum dolor sit amet. Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod tempor invidunt ut labore et dolore magna aliquyam erat, sed diam voluptua. At vero eos et accusam et justo duo dolores et ea rebum. Stet clita kasd gubergren, no sea takimata sanctus est Lorem ipsum dolor sit amet.
Duis autem vel eum iriure dolor in hendrerit in vulputate velit esse molestie consequat, vel illum dolore eu feugiat nulla facilisis at vero eros et accumsan et iusto odio dignissim qui blandit praesent luptatum zzril delenit augue duis dolore te feugait nulla facilisi. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat.
...when it's a company profile!
You know, I see a lot of business cards in my line of work.
Not only do I design them, I see them before I re-design them. I see them in their hundreds at various networking events. I have many reference books that showcase business cards from all over the world and there are countless posts across the internet that show-off some of the greatest (and not so great) business cards that have ever been created.
Advertising and marketing is all about calculating risk vs return, but how do you know the return if you can't account for it?
One of my favourite sayings:
"The good news is 50% of my advertising is working, the problem is I don't know which 50% is working".
Simple response tracking methods include:
Setting up a special email address for enquiries from different ads featuring different codes on each ad that must be quoted to receive a discount or offer directing people to a different page on your website (instead of the home page) and seeing how many hits that page receives when your ad runs Or, you could simply ask each and every enquiry where they heard about you when they call or email you. Just make sure that you keep a tally or record so you can compare different ads and different times of year.
This information will help you discover what advertising works for your business and what doesn't.
Armed with real figures, you will quickly be able to work out if an advertising opportunity is likely to be a good investment, and you'll also ensure your the money you spend on advertising is money well spent.
Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod tempor invidunt ut labore et dolore magna aliquyam erat, sed diam voluptua. At vero eos et accusam et justo duo dolores et ea rebum. Stet clita kasd gubergren, no sea takimata sanctus est Lorem ipsum dolor sit amet. Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod tempor invidunt ut labore et dolore magna aliquyam erat, sed diam voluptua. At vero eos et accusam et justo duo dolores et ea rebum. Stet clita kasd gubergren, no sea takimata sanctus est Lorem ipsum dolor sit amet. Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod tempor invidunt ut labore et dolore magna aliquyam erat, sed diam voluptua. At vero eos et accusam et justo duo dolores et ea rebum. Stet clita kasd gubergren, no sea takimata sanctus est Lorem ipsum dolor sit amet.
Duis autem vel eum iriure dolor in hendrerit in vulputate velit esse molestie consequat, vel illum dolore eu feugiat nulla facilisis at vero eros et accumsan et iusto odio dignissim qui blandit praesent luptatum zzril delenit augue duis dolore te feugait nulla facilisi. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat.
On the topic of advertising, I'm often asked how can you determine if an ad in a particular magazine or newspaper will work for your business?
Here are my top tips to help you determine if an ad is likely to give you a good return on investment.
So much debate centres around whether "advertising" works or not.
Everyone has an opinion on this topic, and I can completely understand business owners who feel confused as to whether they should "advertise" their business.
Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod tempor invidunt ut labore et dolore magna aliquyam erat, sed diam voluptua. At vero eos et accusam et justo duo dolores et ea rebum. Stet clita kasd gubergren, no sea takimata sanctus est Lorem ipsum dolor sit amet. Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod tempor invidunt ut labore et dolore magna aliquyam erat, sed diam voluptua. At vero eos et accusam et justo duo dolores et ea rebum. Stet clita kasd gubergren, no sea takimata sanctus est Lorem ipsum dolor sit amet. Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod tempor invidunt ut labore et dolore magna aliquyam erat, sed diam voluptua. At vero eos et accusam et justo duo dolores et ea rebum. Stet clita kasd gubergren, no sea takimata sanctus est Lorem ipsum dolor sit amet.
Duis autem vel eum iriure dolor in hendrerit in vulputate velit esse molestie consequat, vel illum dolore eu feugiat nulla facilisis at vero eros et accumsan et iusto odio dignissim qui blandit praesent luptatum zzril delenit augue duis dolore te feugait nulla facilisi. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat.
It's been raining where I live for about a week now. Not showers or thunderstorms – but grey, foggy, constant, drizzly rain.
Today in the car on the way to the office, I was amazed by the number of cars on the road that weren't driving with their lights on.
Outside everything looked grey, so those cars (particularly the dark-coloured ones) were very hard to see, what with the water on the road, reflections of other lights, reflections from buildings, rain coming down, mist and my windscreen wipers flipping back and forth.
And it struck me that, in business, your logo is like the headlights on a car.
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